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Returns & Refunds

Your Aitoyes is quality-checked before it leaves us. If it arrives damaged or faulty, contact us within 7 days of delivery and we will make it right with a replacement or refund.

Change of mind

We are unable to accept returns for change of mind, so please double-check the colorway and description before ordering.

How to start a return

Message us on WhatsApp or email us with your order number and a photo of the issue, and our team will guide you through the next steps.

Last updated October 2, 2026